Mozo de equipaje (Hotel)

About the role

The Baggage Porter supports the smooth operation of the hotel by handling guests' luggage, assisting reception, and ensuring the safety of vehicles and facilities. You will work closely with the concierge and front‑desk teams to deliver a high‑standard guest experience.

Key responsibilities

• Assist with reception and concierge duties and monitor hotel equipment and materials.
• Control, store and transport guests' luggage within the hotel or at entry points.
• Carry out simple tasks and errands both inside and outside the property.
• Maintain order and cleanliness in reception and concierge areas.
• Monitor facilities and report any incidents to the appropriate department.
• Manage the entry and exit of goods, suppliers and staff.
• Drive, park and safeguard guests' vehicles upon request.

Required profile

• Previous experience in customer service.
• Strong communication abilities.
• Fluent in Spanish and English.
• Valid driver’s licence.

Required skills

What we offer

• Flexible, collaborative work environment with supportive colleagues.
• Opportunities for geographical mobility across Barceló hotels worldwide.
• Clear career development plans and internal mobility options.
• Access to training and professional growth resources.