On-Site IT Graduate

About the role

Essity is looking for an On-Site IT Graduate to join its international IT team at the Valls site. The role turns university study into real-world experience, supporting the day-to-day IT needs of users while contributing to IT projects. It suits someone early in their career who is curious, eager to learn and motivated to help others.

Key responsibilities

• Provide hands-on technical assistance to users, helping diagnose and resolve day-to-day IT issues
• Manage incoming support tickets, resolve requests within scope and direct others to the right teams
• Support the installation and setup of computers and other IT equipment
• Assist with basic networking activities and related technical needs
• Contribute to ongoing IT projects and changes at the Valls site
• Help document technical procedures and guidance for users and the wider IT team

Required profile

• Recently completed a Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering or a related field
• Early in the professional journey; limited previous experience is welcome, about one year of experience is relevant
• Foundational IT knowledge, including Microsoft 365/Office, networking concepts and computer installation; familiarity with ticketing environments is also relevant
• Enjoys solving problems and helping people, communicates clearly, collaborates well and is curious and motivated to learn

What we offer

• Hybrid working model with one remote-working day, Monday to Friday, with flexible start and finish times
• No regular travel expected
• A collaborative, open atmosphere with opportunities to grow