Operations Analyst – Merchandising

About the role

Fever, a global tech platform for culture and live entertainment, is looking for an Operations & Merchandising Analyst in Madrid. The role sits within the Operations team, which covers event execution, logistics, merchandising, partner operations and internal processes, and aims to improve efficiency across the business. It is a cross-functional position working with logistics, procurement, finance, marketing and onsite teams.

Key responsibilities

• Take part in cross-functional projects focused on operational performance, especially merchandising processes such as forecasting, pricing, stock control and logistics.
• Help launch and expand merchandising operations in new cities and countries, coordinating requirements across logistics, procurement, finance, marketing and onsite teams.
• Manage day-to-day project tracking, keeping stakeholders aligned, meeting deadlines and escalating blockers early.
• Support the creation of forecasting models, P&Ls, pricing analyses and sales dashboards to inform stock, margin and demand decisions.
• Help redesign and optimise merchandising workflows, including automating inventory, logistics and reporting processes.
• Identify inefficiencies and propose data-driven improvements, and work with internal teams and external partners to coordinate tasks and ensure consistent execution across markets.

Required profile

• 0-2 years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar).
• Bachelor's degree in Engineering, Business Administration, Data Analytics or a related field.
• Fluent Spanish and English.
• Previous experience in logistics, operations, retail or merchandising, and in preparing operational reports and logistics KPIs, is highly valued.
• Strong project management, analytical and problem-solving skills, and excellent communication skills.

Required skills

• Excel/Google Sheets, SQL and data visualisation.
• Experience with ERP systems, POS tools or logistics/stock management software is a plus.

What we offer

• Base salary plus the potential for a significant bonus for top performance.
• 40% discount on Fever events and experiences.
• Home-office friendly arrangement and health insurance.
• Gympass membership and English lessons.
• Flexible remuneration with a 100% tax exemption through Cobee and the option to receive part of your salary in advance via Payflow.