Product Manager (AI)

About the role

Luzia is an AI consumer company focused on conversational AI with large language models, aiming to become the go-to AI personal assistant for millions of users in Latin America. This is a hands-on Product Manager (AI) role leading one product area end to end: deciding what to build, specifying agentic features with engineers and putting them into production. There is no separate engineering manager layer, so you own prioritisation and understand the system, including the backend, well enough to make trade-offs yourself.

Key responsibilities

• Own the roadmap for your product area, choosing what to build, what not to build and the KPIs needed to move, using both qualitative insight and data.
• Work with Engineering, Design and Growth to turn AI capabilities into products, specifying how a feature should behave, when it should call a tool or hand off to a person, and what it must never do.
• Set the team's priorities and ensure engineering effort goes to the work that matters most.
• Define how an AI feature is good enough to ship: evaluation, quality, latency and cost metrics, and the signal that tells you when a change broke something.
• Write clear product requirements and documentation, and run experiments whose results change what you do next.
• Challenge assumptions, including the team's, and present your findings and recommendations to business leaders.

Required profile

• 4+ years building technology products, as a product manager or through an equivalent route such as product engineering or a technical founder role, including meaningful B2C consumer product experience.
• Hands-on experience building with LLMs, not only using them: choosing the model, designing its behaviour, deciding when to call a tool or hand off to a human, and evaluating whether the output is good enough to release.
• Technical enough to understand the full system behind a feature, including the backend, and to hold your own in design and architecture discussions with engineers.
• A strong data mindset, going to the data yourself and testing decisions with numbers; comfortable with SQL and product analytics tools.
• Comfortable challenging ideas, pushing back with reasoning and making calls with incomplete information.
• Proven ability to work autonomously and flexibly in a fast-moving, resource-constrained environment with a team spread across countries.
• Fluent English.

Nice to have

• Background as a developer or technical lead before moving into product.
• Experience with conversational products, assistants or agents in a consumer setting.
• Experience with transactional or e-commerce products, including third-party API integrations.
• Solid eye for design and UX.

The role is hybrid, based in the Madrid office, combining office and home work. Applications are made through the company's application link, attaching a CV in English.