Provider Contracting Senior Analyst - Cigna Healthcare

About the role

Cigna Healthcare is looking for a Provider Contracting Senior Analyst to support the development, negotiation, implementation and ongoing management of healthcare provider agreements across Eastern European markets. The role combines provider contracting, commercial analysis, network development and provider relationship management, working closely with Network management leadership and internal stakeholders to strengthen network coverage, improve commercial terms and support cashless/direct access for members.

Key responsibilities

• Manage provider contracting across assigned markets, from engagement through negotiation, execution and implementation, including negotiating tariffs, discounts, payment terms and billing arrangements
• Support and, where appropriate, lead negotiations with hospitals, clinics, diagnostic centres and physician groups, and handle renewals, amendments and termination strategies
• Analyse network coverage and identify gaps, prioritise providers for direct contracting and contribute to country-level network strategies
• Analyse claims, utilization, tariffs and cost per claim, build business cases and compare proposals against benchmarks
• Build relationships with key providers, act as a point of contact for escalations and resolve issues on terms, tariffs and billing
• Coordinate implementation of new agreements, capture terms in systems, maintain records and track renewals and milestones
• Collaborate with Network / Provider Management, Claims and Operations, Clinical, Finance, Legal and Compliance, Data and Analytics, and Customer and business teams

Required profile

• Bachelor's degree or equivalent experience in Business, Economics, Finance, Healthcare Management, Law or a related discipline
• Knowledge of high-priority healthcare providers, third-party administrators and competitors in the region
• Full professional proficiency in English and at least one Eastern European language
• Willingness to travel up to 20%

Required skills

• Negotiation, communication, presentation and influencing skills
• Ability to develop business metrics and work across departments and geographically dispersed teams
• Advantageous: additional qualifications in healthcare, contracting, procurement, finance or data analytics