Regional Partnership Account Manager

About the role

ESW is seeking a Regional Partnership Account Manager to grow and nurture relationships with key partners across the assigned region. Reporting to the Senior Director of Partnerships, you will identify new partnership opportunities, drive joint initiatives, and ensure alignment with the company’s commercial objectives.

Key responsibilities

• Identify, recruit and onboard new partners to expand the regional network.
• Develop and execute engagement strategies to drive partner growth.
• Serve as the primary point of contact for existing partners, handling inquiries and support.
• Track and analyze partner performance metrics, providing insights for optimisation.
• Conduct regular business reviews and co‑create marketing, sales enablement and co‑branding initiatives.
• Facilitate partner training and enablement on ESW services.
• Share partner feedback with internal teams to influence product and service enhancements.
• Maintain accurate records in the CRM and report progress to senior management.

Required profile

• Fluent in English and French (enough to lead meetings).
• 1–3 years of experience in partnerships, sales, account management or business development within eCommerce or a Payment Service Provider (internships count).
• Strong communication and interpersonal abilities.
• Excellent organisational skills and ability to manage multiple tasks in a fast‑paced environment.
• Comfortable working with data and eager to develop analytical skills.
• Proactive, eager to learn and able to work independently or as part of a team.

Required skills