Senior Operations Specialist – Supply (B2B & Expansion)

About the role

Preply is looking for a Senior Operations Specialist in Barcelona to lead supply operations for two growth areas: Preply Business (B2B) and expansion into non-language subjects. The role covers day-to-day supply operations and builds the programs and improvements that make these areas scalable, working closely with B2B, Expansion, RevOps, Product, Data and Growth teams.

Key responsibilities

• Drive supply workstreams focused on tutor coverage and liquidity, quality and lifecycle readiness, including the Preply Business tutor program and supply readiness for new subjects and segments.
• Represent Supply in cross-functional planning and act as the single point of contact for day-to-day questions and escalations.
• Turn ambiguous problems into clear plans and roll out solutions with Product, Data, Growth, RevOps and other teams.
• Identify supply gaps (for example, where non-language tutors drop off in the funnel) and drive fixes such as tutor quality and satisfaction improvements.
• Strengthen the end-to-end tutor lifecycle, from onboarding to matching, and evolve quality standards and guardrails.
• Define success metrics and build dashboards for supply health with Data, and propose new opportunities, including using AI.

Required profile

• 4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles.
• Proven project leadership, structured problem solving, program management and stakeholder management.
• Data-driven approach, autonomy, ownership and comfort with ambiguity.
• Clear written and verbal communication.

Required skills

• AI fluency: already uses AI tools in daily work and wants to automate processes.
• Nice to have: B2B commercial exposure, SQL and BI fluency (e.g. Looker), familiarity with marketplace supply dynamics, and marketplace or platform experience.

What we offer

• A competitive financial package with equity, leave allowance and health insurance.
• Monthly allowance for lessons on Preply, a learning and development budget and time off for self-development.
• Relocation package for candidates not based in Barcelona.
• Free mental health support and access to Gympass wellness and gym centres in Spain.