Senior System Administrator

About the role

We are seeking a Senior System Administrator to join a fast‑growing, remote‑first organization based in Spain. The role supports a globally distributed workforce, ensuring the stability, security and efficiency of internal IT operations across multiple regions and time zones.

Key responsibilities

• Provide technical support to internal employees worldwide, troubleshooting hardware, software, VPN, Citrix and access‑management issues.
• Manage user accounts, permissions and provisioning in Google Workspace and Active Directory.
• Configure, deploy and maintain Windows and macOS devices, including OS installation and device setup.
• Administer endpoint management and MDM solutions such as Microsoft Intune, Jamf or equivalent.
• Handle support tickets through Jira or other ITSM tools, meeting SLA expectations.
• Maintain IT equipment inventory and oversee hardware lifecycle management.
• Assist with IT operations for office hubs, internal events and cross‑functional technical initiatives.
• Collaborate with infrastructure and operations teams to improve systems, user experience and service delivery.

Required profile

• Minimum 3 years of experience in corporate IT support, system administration or related infrastructure roles.
• Strong knowledge of Google Workspace and Active Directory administration.
• Hands‑on experience with MDM and endpoint management tools (Intune, Jamf or similar).
• Proven experience supporting both Windows and macOS environments.
• Excellent troubleshooting skills for hardware, software, networking and remote‑access technologies.
• Experience with VPN solutions, Citrix and remote‑access tools.
• Familiarity with ITSM processes and service‑desk platforms such as Jira.
• Customer‑focused communication style and ability to stay calm under pressure.

Required skills

• Google Workspace
• Active Directory
• Microsoft Intune
• Jamf (or equivalent MDM)
• Windows OS
• macOS
• VPN technologies
• Citrix
• Jira (ITSM)
• Endpoint management