Solutions Architect / Engineer - GlobalLink

About the role

TransPerfect is looking for a Solutions Architect / Engineer in Madrid to work with internal teams and design and implement enterprise-level solutions for its international clients using the GlobalLink suite of products. The role is full-time and permanent.

Key responsibilities

• Draft project plans with implementation details and timelines, including risk analysis, and ensure deadlines are met
• Coordinate with clients' internal teams while overseeing GlobalLink implementation, and act as the main technical contact and escalation point for clients
• Execute and verify configuration tasks in GlobalLink tools according to client requirements, and help the support team with configuration issues
• Work with Product Management on the product lifecycle: report client technical issues and request new functionalities
• Coordinate installation, setup and upgrade of GlobalLink connectors with internal teams and client system integrators, and assist clients with connector upgrades
• Create custom reports for clients in MySQL
• Mentor new team members, prepare training and procedures, and contribute to internal projects

Required profile

• Minimum Bachelor's degree or equivalent
• Excellent written and spoken English
• Strong interpersonal, time and project management, problem-solving and analytical skills
• Collaborative attitude and good documentation skills

Required skills

• Bonus: knowledge of language technology, including CAT tools, translation environments, portals, localization tools, machine translation, post-editing, terminology and translation memory tools
• Bonus: knowledge of Veeva document management solutions
• Bonus: knowledge of CMS / PIM systems