Strategy & Commercial Manager – Spain

About the role

Monzo is looking for a Strategy & Commercial Manager in Madrid to help shape its international expansion and launch and scale its next generation of markets. Working closely with the Spain GM and country team, you will act as a strategic and commercial thought partner, owning complex, ambiguous business problems from identifying opportunities to turning decisions into action.

Key responsibilities

• Own the end-to-end view of country performance, tracking the full customer journey from acquisition, sign-up and activation to engagement, satisfaction, incidents, retention and profitability across Personal and Business Banking.
• Build market and competitor intelligence on the Spanish banking landscape, including competitor propositions, pricing, incentives, customer trends and regulatory developments, and turn them into commercial insights and recommendations.
• Lead data-driven commercial business cases for opportunities, partnerships, incentives and strategic initiatives, combining financial, customer and market inputs to support investment and prioritisation decisions.
• Anticipate risks, incidents and second-order effects, identify root causes and assess their impact on customers and the business.
• Act as a strategic partner to the Spain GM and country team, supporting key decisions, strategic discussions and stakeholder engagement, and coordinating cross-functional initiatives.

Required profile

• Experience in management consulting, investment banking, commercial strategy, business operations or financial services, ideally with high-growth or international businesses.
• Strong analytical, problem-solving and financial modelling skills, able to turn complex information into practical commercial recommendations.
• Comfortable owning ambiguous problems and driving work from analysis to decision and action.
• Excellent communicator and collaborator, able to influence senior stakeholders and work across functions.
• Understanding of banking products, payments, local banking infrastructure and the economics of financial services, ideally in Spain or the wider European market.

What we offer

• Salary of €75,000 - €95,000 plus incentive awards tied to performance.
• Hybrid model based in the Madrid office 2-3 days a week, with flexible working hours.
• €1,200 learning budget per year.
• Wellbeing benefits including financial education, health support and mental health coaching and counselling.