Swedish-Norwegian Account Manager / Customer Lifecycle Manager

About the role

Cross Border Talents is looking for an Account Manager (Swedish-Norwegian) in its team based in Malaga. You will manage a portfolio of partners, track their performance and forecast, and drive profitable deal closures.

Key responsibilities

• Manage partner forecasting and partner performance using tracking tools
• Own the partner pipeline, detect new opportunities and close deals profitably
• Understand each partner's market and competition
• Share event, webinar and webcast information and help partners register
• Coordinate internal resources such as pre-sales, marketing and specialists to support partners
• Work with telemarketing and end-user sales teams to cover the country and maximise revenue and satisfaction
• Monitor partner marketing plans, investments and co-marketing activities, including ROI
• Hunt and recruit new partners when needed, and attend country partner events

Required profile

• Native or proficient in the required language with advanced English
• Solid B2B sales background
• 2-3+ years of B2B sales experience
• Minimum 1 year in the IT industry
• Minimum 1 year in sales account management or customer management
• Experience in a channel environment with knowledge of partners and distributors (a plus)
• Strong communication skills, achievement-oriented and self-starter

What we offer

• Full-time contract, 39 hours per week, Monday to Friday 09:00-18:00
• Referral bonus
• Office in Malaga
• Full paid training on the company and the project
• Career development program and specialised courses
• International mobility opportunities abroad