Technical Writer – Documentation for Smart Home Products

About the role

We are seeking a Technical Writer to own the documentation experience for Nabu Casa’s hardware and cloud products. You will translate complex technical information into clear, user‑focused guides that help a global community of smart‑home enthusiasts and developers succeed independently.

Key responsibilities

• Own the end‑to‑end documentation experience for Nabu Casa hardware and cloud, ensuring content is accurate, up‑to‑date, and discoverable.
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle.
• Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team.
• Audit and continuously improve existing documentation, flagging outdated content, filling gaps, and enhancing structure and tone.
• Define and maintain documentation standards, style guides, and templates to ensure consistency.
• Triage and act on documentation feedback from the community, support, and internal teams.
• Contribute to the developer experience with API guides, integration documentation, and contributor docs.
• Track documentation quality signals (support ticket themes, community feedback) and report on them regularly.

Required profile

• Strong technical writing skills with a portfolio of developer or product documentation.
• Ability to read and understand code (Python, YAML, REST APIs) well enough to produce accurate content without constant hand‑holding.
• Good understanding of smart‑home hardware and electronics, with the ability to troubleshoot basic issues independently.
• Experience with docs‑as‑code workflows (Git, Markdown, static site generators).
• High autonomy and self‑direction.

Required skills

• Python
• YAML
• REST APIs
• Git
• Markdown
• MkDocs
• Docusaurus
• Static site generators