Waiter/Waitress – Guest Service at Luxury Hotel

About the role

We are seeking a friendly and attentive Waiter/Waitress to join the Food & Beverage team at SLS Barcelona, a five‑star urban resort on the waterfront. Under the guidance of the F&B supervisor, you will deliver memorable dining experiences to guests across the hotel’s restaurants, bars, terrace, and room service.

Key responsibilities

• Serve food and beverages promptly, describing menu items and drinks with vivid detail.
• Maintain a clean, well‑stocked service area and manage inventory of supplies.
• Process guest checks accurately, handling cash and credit‑card payments.
• Collaborate with kitchen and other service outlets to ensure seamless service.
• Adhere to HACCP and safety standards, ensuring food safety and hygiene.
• Respond to guest needs, resolve issues, and provide personalized recommendations.
• Assist with ad‑hoc duties across the hotel, including bar, terrace, and room service when required.

Required profile

• Minimum 2 years experience in food & beverage service within a hospitality setting.
• Relevant college training or advanced courses in food and beverage management is a plus.
• Ability to multitask in a fast‑paced environment with strong attention to detail.

Required skills

• Knowledge of HACCP food safety standards.