Account Manager – Long Tail (Italian Speaking)

About the role

We are looking for a customer‑focused, results‑driven professional to join our Account Management team as a Junior Account Manager. In this role you will own a portfolio of long‑tail customers across our Growth markets (CEE, APAC, Middle East and Italy), driving satisfaction, retention and revenue growth.

Key responsibilities

• Own and manage a portfolio of long‑tail customers across the Growth markets.
• Build strong relationships with key stakeholders and decision‑makers responsible for travel programmes.
• Identify and secure upsell, cross‑sell and expansion opportunities to meet quarterly growth targets.
• Deliver data‑driven business reviews, reports and presentations to customers.
• Act as the liaison between customers and internal teams to ensure smooth product adoption.

Required profile

• Native or near‑native Italian proficiency and fluent English.
• Previous experience in account management, customer success or a similar commercial role.
• Strong communication, presentation and relationship‑building abilities.
• Commercial mindset with a proven ability to drive growth while maintaining high satisfaction.
• Self‑motivated, proactive and comfortable managing a high‑volume portfolio.

What we offer

• Competitive compensation and equity ownership.
• Generous vacation days, public holidays and 17 weeks paid parental leave.
• Private healthcare or gym allowance, life insurance and wellbeing support through Spring Health.
• Flexible “Work from Anywhere” days, language lessons and a four‑week paid sabbatical after five years.
• Relocation assistance and a vibrant office culture with regular events.