Account Manager – Tech Solutions

About the role

MORO TECH is seeking a proactive, customer‑focused Account Manager to own a portfolio of key accounts. You will be the primary liaison for clients, driving revenue growth while delivering end‑to‑end, high‑quality experiences.

Key responsibilities

• Serve as the main point of contact for assigned accounts, managing the full sales cycle from lead generation to quoting, closing, and follow‑up.
• Achieve sales targets by expanding existing accounts, identifying new opportunities, and maintaining accurate forecasts and reports.
• Build and nurture long‑term relationships by understanding client needs and delivering scalable, tailored solutions.
• Coordinate closely with internal teams (Sales Support, License Support, etc.) to ensure timely delivery, proper documentation, and cross‑department communication.
• Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, and process compliance.
• Engage with clients, prospects, and partners both remotely and on‑site, collaborating with the License Support team and participating in Microsoft business training initiatives.

Required profile

• 5‑8 years of experience in sales, account management, or a related commercial role.
• Background in an IT or technology‑driven environment with exposure to diverse, cross‑cultural customers.
• Excellent written and verbal communication skills; ability to engage stakeholders at all levels.
• Strong team player, highly organized, and capable of prioritizing multiple tasks.
• Autonomous, confident, and assertive with a solution‑oriented mindset.
• Stress‑resilient and comfortable working in a fast‑paced environment.

Required skills

• CRM
• ERP
• Microsoft technologies