Ayudante de Recepción en Lanzarote Playa

About the role

The Reception Assistant will support the front‑desk team at Barcelo Lanzarote Playa, ensuring smooth check‑in and check‑out processes and providing excellent service to guests.

Key responsibilities

• Prepare and process documentation for guest check‑in and check‑out.
• Maintain cleanliness and order of reception furniture and facilities.
• Answer telephone calls and handle external inquiries.
• Perform currency exchange for guests.
• Coordinate with kitchen and dining areas.
• Provide information to guests and address their complaints.

Required profile

• Medium‑level vocational training in Hospitality and Tourism.
• Minimum of 1 year experience in a similar reception role.
• High level of English; additional language is a plus.
• Adaptability, teamwork, customer orientation, communication and problem‑solving abilities.

Required skills

• Office software (Ofimática).
• Reservation system knowledge.

What we offer

• Flexible, collaborative work environment with supportive colleagues.
• Geographical mobility across Barcelo locations worldwide.
• Career development plans in various company areas.
• Access to leading training programs tailored to the role.