Chief Analyst - Laboratory Operations

About the role

The Chief Analyst is responsible for performance and organization during the shift at the laboratory location. The role assists the Laboratory Manager and/or Branch Manager, organizes departmental processes and personnel, and ensures laboratory reports are delivered on time through coordination of the complete workflow.

Key responsibilities

• Run operations efficiently and at low cost while meeting safety, service quality, employee satisfaction and asset maintenance requirements.
• Follow company procedures such as the HSE Manual, accounting policies, IT procedures, the Ethics Policy and the Saybolt Compliance Code.
• Review laboratory reports and forms for completeness, accuracy and appropriateness, and provide timely updates and final reports to clients.
• Coordinate the work of chemists and manage the workflow between laboratory, chemists and office staff; may accept laboratory analyses and related assignments when required.
• Ensure staff follow client instructions, international test methods, Saybolt Standard Procedures, the Global Safety Manual, risk assessments and company policies.
• Monitor timelines, communicate progress to clients and intervene when delays or incidents occur.
• Participate in safety meetings, investigate accidents, and ensure compliance with the HSE Manual, IATA requirements for air transport of samples and company policies.
• Assist the Laboratory Manager in reviewing chemists' expenses, time records and incentives, and help set up and implement methods and applications.
• Prepare and deliver training presentations for local and international clients, and take part in regular staff meetings.

Required profile

• Professional qualification in chemistry or laboratory work, or a university degree in Chemistry or Engineering; alternatively 2-3 years of relevant customer service or laboratory experience.
• Working knowledge of petrochemical products, chemicals, gases, other liquid cargoes and/or agricultural products.
• Excellent command of the local language and English; highly organized, analytical and solution-oriented.
• Valid driving licence; may need to work irregular hours or shifts including nights, weekends and holidays, and to perform analytical work in the laboratory.

Required skills

• Advanced computer skills: MS Windows, Word, Excel and company systems (Connect).
• Ability to perform complex mathematical calculations and ensure traceability of analytical results.
• Understanding of analytical standards such as ASTM, UOP and IP.