Community Engagement Lead, Spain and Portugal

About the role

Airbnb is looking for an experienced Community Engagement Lead to build and lead the Host Community strategy in Spain and Portugal. The role implements and iterates on community programs such as Host Clubs and Host events, and tests new methods that strengthen the global community strategy. It reports to the Community Regional Lead and works with the Country Manager, Policy, Legal, Marketing and Communications leads, supply teams and the central Community team. The position is based in Barcelona.

Key responsibilities

• Act as the main bridge between the local Airbnb team and the Host Community, coordinating and prioritizing cross-functional community activities across the territory
• Lead community growth, engagement and impact projects from planning to delivery, including risk identification and mitigation
• Develop and run local community programs with clear communication and efficient use of resources
• Develop and test new ways to grow host communities, recruit, onboard and manage community leaders, and design initiatives for the train-the-trainer model and content strategies
• Organize community events online and in person, and adapt global programming to local languages and needs
• Identify country needs and develop in-market projects, and co-develop strategies with Supply teams to improve host quality, pricing and availability
• Use knowledge of STR regulatory environments to educate hosts on compliance, working with Policy and Legal
• Coordinate the daily activities of one Community Engagement Manager

Required profile

• 10+ years of experience in community management, strategy, innovation, operations or project management
• Strategic project management experience leading programs and processes
• Ability to align community goals with business goals
• Familiarity with regulatory environments
• Spanish as a mother tongue and fluent English; Portuguese fluency is ideal
• Based in Barcelona

Required skills

• Strong verbal and written communication and interpersonal skills
• Influence through persuasion, negotiation and consensus building
• Autonomous, entrepreneurial and growth-minded

What we offer

• Annual pay range of 80,000 to 100,000 EUR for Spain
• Possible bonus, equity, benefits and employee travel credits