Contract Manager, IT Operations (m/f/d)

About the role

Fresenius Global is looking for a Contract Manager, IT Operations to govern supplier and service contracts across their operational lifecycle. The role keeps a clear overview of contractual obligations, changes, renewal dates, risks and commercial actions so that IT and business needs can be met through existing agreements and preferred suppliers. It works closely with Procurement, Legal, Finance, Vendor Management, service teams and suppliers.

Key responsibilities

• Maintain a complete overview of IT Operations contracts, statements of work, amendments, key dates, owners, obligations and related documents.
• Coordinate the operational handover of new contracts and document approved changes and their commercial and service implications.
• Track notice periods, renewals, extensions and termination dates, and initiate discussions early enough to support informed decisions.
• Translate contractual obligations into clear actions, owners and due dates, and escalate overdue or unclear items through the appropriate governance forums.
• Assess incoming demands against existing contracts and preferred suppliers to identify suitable contractual routes for fulfilment.
• Make contract information available to Vendor Managers and Service Managers for supplier and service reviews.
• Work with Finance, Procurement and service owners on pricing, consumption, invoices, indexation, forecasts, credits and other commercial actions.
• Identify contractual gaps, dependencies, unsupported charges and areas where service delivery does not match the agreed contract or scope.
• Support Procurement and Legal with the documentation and operational facts needed for negotiations or disputes.
• Coordinate contract activities for renewals, changes, terminations and exits, including knowledge transfer, data and asset return, licences and access removal.

Required profile

• Bachelor's degree or comparable professional experience in business, law, procurement, finance, IT or a related area.
• 5+ years of experience in IT contract management, vendor management, procurement, commercial management or IT service delivery.
• Experience with technology service contracts, statements of work, SLAs, pricing models and contract changes.
• Fluent English, written and spoken.

Required skills

• Ability to read a contract, identify what matters operationally and turn it into clear actions and controls.
• Good understanding of budgets, forecasts, invoices, indexation and commercial terms.
• Strong organisation, documentation and follow-up skills, keeping records accurate and actions tracked to closure.
• Ability to work constructively with Procurement, Legal, Finance, service teams and suppliers while respecting their accountabilities.