Customer Experience Specialist – Dutch Speaking
David Kennedy Recruitment · Valencia
Descripcion del puesto
About the role
We are seeking a Dutch‑speaking Customer Experience Specialist to join an international e‑commerce company in Valencia. The role combines phone, email and live‑chat support with cross‑functional collaboration to ensure a seamless experience for Dutch‑language customers.
Key responsibilities
- Provide customer support to Dutch‑speaking customers via phone, email and live chat.
- Handle questions, orders and product‑related enquiries, resolving complex cases.
- Coordinate with internal teams such as Traffic, Design, Production, Finance and external suppliers when needed.
- Manage customer cases across multiple channels while maintaining high service and quality standards.
- Identify root causes of recurring issues and contribute to continuous process improvements.
Required profile
- Fluent in Dutch (spoken and written) and able to communicate effectively in English.
- Customer‑focused mindset with strong problem‑solving abilities.
- Willingness to work on‑site in Valencia on a full‑time basis.
Required skills
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en España.
Salarios por profesión
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
¿Una pregunta sobre esta oferta?
Hágala aquí: recibirá el resumen completo por correo, de inmediato.
Publicado hace 1 mes
Expira en 3 semanas
20 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
David Kennedy Recruitment
Valencia
Ofertas relacionadas
-
German Customer Support Representative – Valencia
Workster Jobs Valencia -
Portuguese-speaking Customer Experience Specialist
Workster Jobs Valencia -
English-speaking Customer Experience Specialist
Workster Jobs Valencia -
Bilingual Customer Service Representative (Remote, LATAM)
Geeks on Site Port of Spain -
Customer Care Specialist – Finance & Accounting (German Speaker)
perk Barcelona