Dutch Cloud Specialist – Valencia

About the role

Join a leading international BPO and digital solutions provider as a Dutch Cloud Specialist in Valencia. You will provide technical support to Dutch‑speaking business clients, helping them adopt and optimise cloud solutions in a multicultural environment.

Key responsibilities

• Deliver expert technical assistance on cloud platforms via phone, email and ticketing systems.
• Analyse client requirements, troubleshoot issues and guide onboarding, migrations and optimisation.
• Collaborate with internal technical and customer‑success teams to resolve complex cases.
• Document incidents, feedback and resolutions in the CRM.
• Stay current with cloud technology trends and contribute to knowledge‑base articles.

Required profile

• Native or fluent Dutch (C1+) with strong English (B2+); Spanish is a plus.
• Customer‑centric mindset with strong problem‑solving and analytical abilities.
• Organised, detail‑oriented and comfortable using digital tools such as CRMs and ticketing systems.
• Willingness to learn and keep up with rapid industry changes.

Required skills

• Foundational knowledge of Azure, AWS or Google Cloud platforms.
• Experience with cloud support, technical help‑desk or IT administration.
• Familiarity with CRM and ticketing systems.

What we offer

• Competitive salary with performance‑based bonuses.
• Permanent full‑time contract and professional development opportunities.
• Comprehensive training on cloud solutions, security and troubleshooting.
• Modern office in Valencia with daily breakfast and lunch.
• Private Spanish health insurance from day one.
• Relocation support and free Spanish language classes.