E-commerce Account Specialist

About the role

Essity is looking for an E-commerce Account Specialist to join its Sales team at its Sant Joan Despí office in Barcelona. The role focuses initially on Amazon and other pure-play customers, working with well-known consumer brands such as Colhogar, Demak'Up and TENA, and offers growing exposure to regional and traditional FMCG customers.

Key responsibilities

• Support the development and execution of e-commerce commercial initiatives, especially for Amazon and other prioritized pure-play accounts.
• Support assortment, pricing, merchandising and promotional activities across customer platforms.
• Analyze sales and online performance data to identify trends, opportunities and improvements.
• Monitor competitors and market activity in the online channel, and track digital KPIs such as search ranking, product content and availability.
• Support the creation and maintenance of product content, images and digital shelf execution.
• Prepare reports and performance analyses using Excel and other reporting tools.
• Work with Sales, Marketing, Trade Marketing, Supply Chain and Finance on e-commerce projects and campaigns, and build relationships with customer contacts.
• Over time, support selected regional and local accounts and gain exposure to traditional FMCG sales.

Required profile

• Bachelor's degree in Business, Marketing or a related field.
• About 2-3 years of experience in e-commerce, digital marketing, sales or account management.
• Fluent English; Spanish is required to interact with local customers.
• Commercial and customer-oriented mindset, curiosity about digital tools, and ability to adapt to evolving platforms.
• Proactive, detail-oriented, able to handle several activities at once, and enjoys collaborative work.

Required skills

• Good Excel skills and comfort with numbers and data.
• Amazon Vendor Central and/or Nielsen knowledge is an advantage, though training is provided.

What we offer

• A hybrid working model, typically 3 days in the office and 2 days from home, with flexibility depending on business and team needs.
• The chance to develop expertise in e-commerce and FMCG sales, with exposure to digital marketing, analytics and customer management.