Housekeeping Lead

About the role

Sonder, a global hospitality brand of premium apartments and boutique hotels, is looking for a Housekeeping Lead in Malaga. The Lead owns the housekeeping process, coordinates a team of housekeepers and keeps operations running smoothly day to day, while also performing standard housekeeping duties.

Key responsibilities

• Manage weekly and daily cleaning schedules for a team of housekeepers
• Support and lead cleaner onboarding, training and continuous improvement
• Organize and prepare supplies for daily distribution, including inventory control
• Triage and delegate guest requests in real time to cleaner schedules
• Perform standard housekeeping duties such as cleaning bathrooms, kitchens, living spaces and bedrooms, changing linen, polishing surfaces, restocking amenities and branded collateral
• Carry out special projects as assigned
• Report maintenance issues, safety hazards or property damage and manage reporting
• Use digital tools such as the online HK scheduler, cleaner mobile app and internal reporting platforms, and support training and compliance on them
• Travel regularly between the market and the central warehouse

Required profile

• Positive attitude, able to work in a leadership position and independently
• Previous leadership experience in a housekeeping department or similar operation, including personnel management
• Experience managing schedules, budgets and applications
• Knowledge of cleaning and sanitation products, techniques and sensitive materials
• Physical stamina and mobility, and ability to lift loads of about 40 lbs
• Regular access to a smartphone, reliable transport and willingness to travel between properties daily; a valid driver's license, clean driving record and proof of insurance

What we offer

• Employee travel perks at any Sonder location
• Health and lifestyle benefits, including medical, dental and vision insurance where applicable
• Flexible vacation, wellness and volunteering days
• Free annual credits and discounts to stay in Sonder properties