IT Field Engineer – Caribbean (Trinidad & Tobago, Barbados, Jamaica)

About the role

We are looking for independent IT Field Engineers to support enterprise customers across the Caribbean. The role involves travelling to client sites in Trinidad & Tobago, Barbados or Jamaica to perform hardware maintenance on servers and data‑center equipment.

Key responsibilities

• Replace and install hardware components on servers and other data‑center equipment on‑site.
• Follow live, step‑by‑step instructions from senior engineers via video call while the system remains operational.
• Create, update and close service tickets using a mobile ticketing application, managing each dispatch from start to finish.

Required profile

• Proven hands‑on experience troubleshooting and repairing IT hardware.
• Own reliable transport and basic hand tools (screwdriver set, anti‑static wrist strap).
• Comfortable executing structured technical procedures under remote guidance.
• Reside in, or be able to travel within, the main business districts of the respective island.

Required skills

• Hardware troubleshooting
• Server hardware replacement
• Data‑center equipment handling
• Use of mobile ticketing applications
• Basic hand‑tool operation (screwdriver, anti‑static wrist strap)

What we offer

• Flexible, project‑based assignments that fit your schedule.
• Payment per completed job.
• Opportunity to gain long‑term experience with enterprise‑level IT infrastructure.
• Direct support from a coordination team throughout each assignment.