IT Operations Specialist Spain

About the role

The IT Operations Specialist for Spain is a key role within the global IT structure, based in Getafe and reporting to the Head of Digital Operations. You will be the main contact for all Testia sites in Spain and part of a transnational team that shares best practices and ensures consistent service delivery. The role links Spanish business needs with central IT teams (Infrastructure, Applications and Security) and covers internal IT needs as well as cooperation with external customer systems.

Key responsibilities

• Be the primary IT contact for national sites, managing relationships with local management and end-users
• Manage the full lifecycle of local IT assets: procurement, deployment, inventory, maintenance and disposal of end-user and network devices
• Provide on-site Level 2 and 3 support and oversee IT onboarding and offboarding
• Work with IT subcontractors and the transnational IT team to keep physical installations (routers, switches, servers) operational, and assist the central Infrastructure team with hardware maintenance
• Manage local IT vendors, procurement, service contracts and budget (e.g. ISP, mobile providers, printers)
• Align with transnational Heads of Infrastructure, Applications and Cybersecurity, deploy global IT initiatives and share best practices with colleagues in Germany, Spain, UK and others
• Support the Cyber Security / ISMS Officer with local policy enforcement and incident response
• Act as IT partner for the Managing Director and local business leaders, gather business requirements and administer user accounts for customer systems such as Airbus

Required profile

• 2-3 years of higher education in IT or systems and network administration, or a Master's degree or engineering school
• Initial experience of IT and networks in a Windows and Linux environment, and/or personal or professional experience of development or scripting in modern languages
• Full professional fluency in Spanish and English (written and spoken)
• Excellent communication, stakeholder management and customer-service skills, with autonomy and teamwork in a matrixed, transnational organisation

Required skills

• Active Directory and Windows administration
• Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi)
• ITSM principles and ticketing software
• Client-side VPN technologies (e.g. Cisco AnyConnect)
• Databases and web languages such as PHP, JavaScript and Python

Compensation is based on profile and/or experience plus employee benefits. Candidates apply through the Workday application, submit their CV in English, and follow the recruiter, hiring manager and hiring team interviews.