Junior Business Analyst

About the role

Muppy is a fast‑growing Spanish proptech looking for a Junior Business Analyst to help the company scale efficiently. You will act as an internal consultant, mapping current processes, identifying gaps, and designing improvements that are adopted across the organisation.

Key responsibilities

• Map existing processes in Operations, Finance, Sales, Growth and Real Estate using a consistent methodology.
• Identify bottlenecks, manual work and friction points, quantify their cost and propose automation.
• Design improved processes, define operational KPIs and specify automation requirements.
• Collaborate with the Software Engineer and external tools to implement automations.
• Lead change‑management activities: documentation, training, adoption tracking and periodic reviews.

Required profile

• Strong analytical and structured‑thinking abilities.
• Excellent written communication in English (operational work is in Spanish).
• Stakeholder‑management skills: interview operators, provide constructive feedback and align diverse views.
• Basic project‑management experience, even from academic or volunteer settings.

Required skills

• Basic SQL and data‑literacy.
• Familiarity with low‑code automation tools.
• Ability to use process‑mapping notations such as BPMN, flowcharts or swimlanes.

What we offer

• Cross‑functional exposure to every part of the business.
• Direct collaboration with the Head of Performance and department heads.
• Real authority to challenge the status quo and reshape processes.