Key Account Manager - End Customer

About the role

Axis Communications, a global IT company founded in Sweden and part of the Canon Group, is looking for a Key Account Manager for end customers to join its team in Madrid, Spain. The role drives business growth within a portfolio of selected end customers, develops and executes account plans, influences complex customer ecosystems and expands Axis's footprint across large enterprise accounts. It involves close collaboration with Sales, Business Development, Marketing, Sales Engineering and Post-Sales Support.

Key responsibilities

• Own the commercial development of assigned accounts, including sales targets, strategic planning and account growth initiatives.
• Develop and execute account plans that drive sustainable business growth.
• Map complex customer organizations and identify key decision-makers and influencers.
• Build long-term strategic relationships across product, solution and geographical boundaries.
• Drive opportunities from identification to closure while meeting sales targets and KPIs.
• Influence customer stakeholders and coordinate internal resources to maximise business outcomes.
• Collaborate with cross-functional teams to strengthen customer loyalty.
• Engage with industry associations, trade shows, congresses and market events to raise brand awareness and find new opportunities.
• Maintain account plans, opportunities and stakeholder information in Salesforce.

Required profile

• Degree in Computer Science, Engineering, Business Administration or a related field.
• 5+ years of sales experience in Spain, managing national or key accounts within large end-customer organisations.
• Experience with indirect B2B sales channels.
• Fluent Spanish, written and spoken; good level of English, written and spoken.
• Knowledge of the physical security and/or cybersecurity market is an advantage.

Required skills

• Strong account management and relationship-building skills.
• Excellent communication, presentation and negotiation skills.
• Proven ability to build strategic, trusted relationships at multiple levels within an organisation.

What we offer

• Internal events across Spain, SEUR and the EMEA region.
• Meal vouchers and health insurance for employees and their families.
• Pension plan and annual gym allowance.
• 100 days of gender-neutral parental leave.
• Company car.

Candidates apply by submitting a CV and cover letter in English; the application deadline is 30 December 2026.