Key Account Manager – Omnichannel, Iberia

About the role

We are looking for an ambitious Key Account Manager to drive sustainable growth for one of the world’s most loved FMCG brands across Spain and Portugal. Based in Madrid, you will work closely with retail partners – both online and offline – and collaborate with internal teams such as marketing, digital, forecasting, operations, and customer development.

Key responsibilities

• Develop and strengthen strategic relationships with key retail partners.
• Design and execute commercial plans that deliver mutual growth and profitable P&L performance.
• Analyse market trends, customer insights and business performance to identify opportunities.
• Collaborate cross‑functionally to ensure flawless execution of initiatives.
• Support omnichannel growth across physical stores and e‑commerce platforms.
• Lead negotiations and create win‑win solutions for customers.
• Adapt to evolving retail, media and consumer landscapes through continuous learning.

Required profile

• Proven experience in Key Account Management within the FMCG sector, preferably with e‑commerce or omnichannel customers.
• Strong commercial and strategic thinking abilities.
• Demonstrated success in building and maintaining customer relationships.
• Excellent communication, presentation and influencing skills.
• Analytical, problem‑solving and negotiation capabilities.
• Highly organised with attention to detail.
• Fluent Spanish and strong business‑level English.
• Ability to work collaboratively across functions and geographies.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word

What we offer

• Opportunity to represent a leading global brand.
• Cross‑functional collaboration with talented colleagues.
• Career development and growth potential within an international environment.