Print Presales Technical Consultant

About the role

This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions and solving unique customer issues. It works with internal teams on account planning, sales strategy and solution customization, mentors junior team members and tackles technical customer challenges. The position is full-time, based in Sant Cugat del Valles.

Key responsibilities

• Lead the design of complex, innovative and strategic solutions that meet customer needs and the organization's long-term goals.
• Foster deep relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business decisions.
• Deliver presentations to executive-level customers and articulate the value of the organization's solutions.
• Develop and execute strategic account plans for high-profile customers, coordinating with sales teams.
• Design and implement intricate integrations with third-party solutions.
• Solve complex technical challenges and unexpected customer issues.
• Contribute to initiatives that drive revenue growth, operational efficiency or customer experience.
• Identify risks in complex solutions and develop mitigation strategies.
• Organize innovation workshops to explore new ways to solve customer challenges.
• Mentor junior team members and share product and domain expertise.

Required profile

• Four-year or graduate degree in Sales, Marketing, Business Administration or a related field, or commensurate experience.
• Typically 7-10 years of work experience, preferably in technical selling, consultative selling, account management or a related field.

Required skills

• Effective communication and results orientation.
• Learning agility and digital fluency.
• Customer centricity.