Procure to Pay Specialist

About the role

The Procure to Pay Specialist manages systems and processes related to IT and non-IT products and services, supporting Gartner associates and initiatives worldwide. The role involves day-to-day management of community email boxes and the requisitioning and purchase order process.

Key responsibilities

• Ensure activities are carried out according to established procedures, with a moderate degree of independent decision making with vendors.
• Manage the Requisitioning/Purchase Order system, educate internal business customers and vendors on Gartner processes, answer questions, develop training materials and collaborate on efficiency initiatives.
• Manage Oracle catalog buy relationships and take primary responsibility for resolving problems with catalog vendors.
• Manage order fulfillment for a variety of products and services.
• Contact suppliers and act as liaison for internal clients to resolve outstanding Purchase Order issues.

Required profile

• Bachelor's degree in Accounting, Finance or Business, or equivalent work experience.
• Minimum 3 years' experience as a P2P Specialist or relevant business experience with IT and non-IT products and services.
• Knowledge of and experience with industry-standard Procure to Pay best practices.
• Ability to make timely decisions on vendor problem resolution, invoice and quote reconciliation, and to manage multiple priorities.
• Excellent oral and written communication and customer service skills.

Required skills

• Proficiency with standard procurement and contract management systems such as Oracle procurement modules, a Contract Management Tool and DocuSign.
• Excellent Microsoft Office and Outlook skills.

What we offer

• Hybrid work environment with flexible arrangements.
• Compensation and benefits, including training and development, performance-based recognition and rewards.
• A positive culture, growth opportunities and exposure to industry-leading training.