Reception & Team Assistant

About the role

Deckers Brands is looking for a Reception & Team Assistant for its Madrid office. The role keeps the office and showroom running smoothly, delivers an excellent experience for employees, customers and visitors, maintains a safe and compliant environment and supports regional initiatives across EMEA.

Key responsibilities

• Keep the office and showroom running smoothly, keeping it clean, safe and welcoming, and act as the face of the company at the site
• Manage consumables, coordinate with contractors and handle a high volume of Facilities Purchase Orders (POs) accurately and on time
• Carry out regular compliance and health & safety checks, maintain documentation and support training coordination
• Support regional events (Charity & Social), coordinate lunches, team events and charity initiatives
• Manage courier services at site level and support EMEA-wide process improvements
• Assist with new site openings, sustainability reporting and showroom logistics

Required profile

• Fluent spoken and written English and Spanish
• Organizational skills and ability to manage multiple tasks in a fast-paced, multicultural environment
• Nice to have: experience in reception, front desk or administrative support, PO invoicing, courier management, booking systems and visitor management tools

Required skills

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); certification is a plus

What we offer

• Competitive pay and bonuses
• Holidays, bank holidays and generous holiday allowance, with half days on Fridays when possible
• Discounts, extras and volunteering opportunities
• Growth and development, including a Global Mentorship Programme
• Hybrid and flexible working environment