Receptionist – Hotel Front Desk (Torremolinos)

About the role

Join the Barceló Group as a Receptionist at the Occidental Torremolinos hotel. You will be the first point of contact for guests, ensuring a smooth and welcoming experience from arrival to departure.

Key responsibilities

• Manage check‑in and check‑out procedures, welcoming guests and handling departures.
• Provide in‑person and telephone customer service throughout the stay.
• Perform concierge duties, including luggage storage and guest requests.
• Verify reservations and conduct nightly audits.
• Carry out additional tasks assigned by the Reception Manager.

Required profile

• Degree in Tourism, Marketing or a related field with specific training in tourism quality.
• Minimum 2 years of customer‑service experience in the hotel sector.
• High level of English; additional languages are a plus.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using CRM systems.
• Knowledge of ISO standards related to hospitality.

What we offer

• Flexible, collaborative work environment with opportunities for geographic mobility.
• Clear career development plans and access to top‑tier training programs.
• Potential to work across different Barceló brands and international locations.