Safety Process and Vendor Excellence Director

About the role

AstraZeneca is looking for a Safety Process and Vendor Excellence Director based in Barcelona, Spain, working 3 days in the office and 2 days from home. The role sits within the team leading transformational business change in how local Patient Safety activities are delivered, focusing on innovation across safety processes and harmonising them across AstraZeneca and Alexion. It also plays a key part in onboarding, performance and oversight of the new strategic vendor for local adverse event handling.

Key responsibilities

• Drive process innovation across local Patient Safety areas, as defined by the Safety Process and Vendor Excellence Senior Director.
• Act as point of contact for Global Patient Safety and cross-functional colleagues on local safety processes.
• Promote and implement continuous improvement across Patient Safety to optimise productivity and quality.
• Work closely with Global Process Owners to align local and global approaches.
• Oversight of the centralised model for local adverse event handling across markets and the AstraZeneca portfolio, acting as subject matter expert and key interface with operational vendors.
• Prepare and deliver process training for allocated areas of local Patient Safety.
• Stay aware of new Patient Safety trends and use them to improve processes and meet external regulations.
• Use technology and artificial intelligence to drive automation and productivity increases.
• Support audits and inspections of local safety activities, including back-office support and interviews with inspectors and auditors.

Required profile

• Science degree or equivalent healthcare professional qualification.
• Experience working in Patient Safety in an above-country role and/or with vendors, and substantial Patient Safety experience at market level.
• Up-to-date knowledge of international patient safety regulations.
• Verbal and written English skills are mandatory.
• Desirable: extensive knowledge of technical and regulatory expectations, pharmacovigilance vendor management, experience leading large change initiatives, and experience redesigning processes or using technology to improve efficiency.