Sales Representative Immunology

About the role

Novartis is looking for a Sales Representative Immunology in Alicante. You will shape the customer experience and drive sales performance in your territory by building trusted, long-term relationships with healthcare professionals and other key stakeholders, using customer insights and data to deliver value for customers and patients.

Key responsibilities

• Identify and prioritize high-potential customers and stakeholders, and develop territory, account and customer engagement plans
• Engage customers in person and virtually, build relationships with HCPs and opinion leaders, and personalize engagement journeys
• Gather customer feedback, share insights internally and adjust plans based on data
• Work with cross-functional teams to deliver compliant, ethical solutions that meet unmet customer and patient needs
• Report technical complaints, adverse events and special cases within 24 hours, and manage marketing sample distribution where applicable

Required profile

• Integrity, honesty and transparency in all interactions, acting in line with the Novartis Code of Ethics
• Ability to listen, learn and act as a trusted partner in a compliant and ethical way

Required skills

• Sales techniques and key account management
• Customer insights and commercial excellence
• Compliance governance and professional ethics
• Influencing, negotiation and conflict management
• Cross-functional coordination and communication

What we offer

• Base salary of 48,300 to 89,700 EUR per year, depending on skills, competencies and experience
• Possible performance-based bonus
• Insurance plans, retirement plans, wellbeing resources and global recognition programs
• Flexible and hybrid working where possible, and minimum 14 weeks paid parental leave
• Company vehicle or car allowance where applicable under local policy