Senior Associate, HR Shared Services

About the role

IQVIA is looking for a Senior Associate, HR Shared Services, based in Madrid, to cover the scope of responsibility for Spain and Portugal. Under appropriate guidance, you will ensure that personal administration and HR processes are carried out in-country in full compliance with local labour legislation, Core HR standards and corporate policies. You will also deliver HR support to employees and managers across assigned service areas, business units or functions.

Key responsibilities

• Manage employees in line with organisational policies and employment laws, including hiring, terminations, sick leave and absence administration, personnel files and HR documentation, tracking expiring contracts, employer statements and references, and employee relations matters.
• Support line managers with new employee orientation and onboarding, and partner with senior HR colleagues on change management for reorganisations, mergers and acquisitions and employee transfers.
• Build working relationships with HR specialist functions and Centers of Excellence such as HR Shared Services Tier 1, Talent Acquisition, HR Business Partners, Payroll and Benefits.
• Conduct ad hoc reviews and recommend improvements on employment legislation, compliance, HR systems, practices and procedures, and support and educate line management.
• Participate in the day-to-day development and implementation of local and global HR initiatives, including redesign and transformation projects.
• Prepare and deliver HR reports and analyses for senior management and contribute to continuous improvement initiatives.

Required profile

• Bachelor's degree.
• Fluency in English and Spanish; knowledge of Portuguese is an advantage.
• 1-2 years of experience in an HR function or personnel administration; prior HR Shared Services experience is an added advantage.
• Strong knowledge of local and relevant employment legislation.
• Ability to work independently and in a team, with good attention to detail and in a matrixed organisation.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with ServiceNow, Workday and DocuSign is an advantage.
• Excellent verbal and written communication skills.