Senior Salesforce Marketing Cloud Consultant

About the role

Omega CRM, a Merkle company and part of the dentsu group, is developing its marketing practice and is looking for a Salesforce Marketing Cloud Consultant based in Madrid (Castellana). The consultant investigates, designs and implements marketing automation and martech solutions, and advises on cloud-based communication processes.

Key responsibilities

• Investigate, create and recommend innovative marketing automation and martech solutions, and analyse their implementation.
• Assist in high-level architecture design and implement cloud marketing architecture.
• Create policies for activating automated communications that follow the customer's journey.
• Decide which processes and automation assets should run in the cloud, and provide functional consulting so they work smoothly.
• Implement automated communications and marketing automation across customer touchpoints, and adopt new technologies.
• Run test trials, diagnose errors and resolve issues in marketing automation tools.
• Document processes and track system performance metrics.

Required profile

• 3+ years of hands-on experience designing and running marketing campaigns in Salesforce Marketing Cloud, with familiarity with the broader Salesforce CRM ecosystem.
• Strong analytical skills to evaluate automation performance and adopt tech advancements.
• Advanced English.

Required skills

• Salesforce Marketing Cloud expertise.
• Database management and automation software.
• Experience with AMPscript is highly desirable.

What we offer

• Permanent contract with flexible schedule and home office option.
• Trainings and certifications with official certificates from main partners.
• Flexible remuneration (public transport ticket, meal voucher).
• Health insurance.