Senior Specialist DesignOps (DD&IT Experience and Adoption)

About the role

The DesignOps Senior Specialist optimizes and scales design operations across DD&IT by managing design tools, Figma enterprise operations, licensing, vendor relationships, onboarding and governance. The role helps designers deliver consistent, high-quality digital experiences while driving design system adoption and operational excellence.

Key responsibilities

• Define, implement and continuously improve DesignOps processes, workflows, governance and operating models.
• Manage the enterprise design tool ecosystem, including access, onboarding, administration and optimization.
• Lead enterprise-scale Figma adoption, ensuring governance, security and compliance.
• Own the design tool licensing strategy, utilization, cost optimization and vendor service management.
• Drive adoption of the enterprise design system across design, product and engineering teams.
• Manage external design vendors and agencies, ensuring delivery quality, compliance and performance.
• Establish onboarding programs, templates, playbooks and community initiatives to scale design capabilities.
• Measure effectiveness, identify improvements and use AI-enabled automation to boost efficiency.

Required profile

• Bachelor's degree in Design, Business, IT, Operations or a related field (or equivalent experience).
• 8+ years of experience in DesignOps, Design Program Management or similar operational leadership roles.
• Proven experience leading enterprise design tool migrations, preferably Figma.
• Hands-on experience managing tool licensing, procurement and vendor negotiations.
• Experience driving design system adoption at scale and managing external design agencies.

Required skills

• Design processes, design team operations and cross-functional collaboration.
• Stakeholder management, program management, process improvement, change management and communication.
• Knowledge of AI, privacy, security and agile methodologies.

What we offer

• Base salary range of EUR 41,900 to EUR 77,700, with a possible performance-based bonus.
• Benefits such as insurance plans, retirement plans, wellbeing resources and global recognition programs.
• Flexible and hybrid working where possible, and at least 14 weeks of paid parental leave.

No relocation support is offered for this role; only apply if the location is accessible to you.