Ships Agency Operator – Algeciras

About the role

Wilhelmsen Port Services is seeking a motivated Ships Agency Operator to join its Algeciras Port Services team. You will be responsible for coordinating vessel port calls, ensuring smooth operations from arrival to departure while maintaining high safety and service standards.

Key responsibilities

• Coordinate and manage vessel port calls from arrival through departure.
• Attend vessels and liaise with port authorities, suppliers, and customers.
• Execute operational tasks in line with company procedures and safety standards.
• Monitor operational costs, process supplier invoices, and manage funding requirements.
• Maintain accurate and timely updates in the operational system (WASP).
• Facilitate clear communication with customers and internal stakeholders.

Required profile

• Proven experience in ship agency operations or the broader maritime industry.
• Fluent communication skills in English and Spanish.
• Strong organizational and problem‑solving abilities.
• Ability to work under pressure in a 24/7 operational environment.
• Service‑oriented, proactive, and safety‑focused mindset.

Required skills

• Proficiency with the WASP operational system.
• Good computer and general systems knowledge.

What we offer

• An international, dynamic working environment.
• Career development and training, including the Ships Agency Academy.
• Competitive salary and benefits package.
• Opportunity to be part of a global maritime leader shaping the future of port services.