Swedish Technical Support Advisor – Malaga

About the role

We are looking for a Swedish‑speaking Technical Support Advisor to join our Malaga team. You will provide high‑quality assistance to customers, troubleshoot technical issues, and ensure a smooth experience with our products.

Key responsibilities

• Deliver technical support to Swedish‑speaking customers, resolving queries efficiently.
• Identify, diagnose, and solve product‑related technical problems.
• Maintain up‑to‑date product knowledge to offer accurate solutions.
• Monitor customer satisfaction and address feedback promptly.
• Document all interactions and resolutions in our CRM system.

Required profile

• Fluent in Swedish with strong English communication skills.
• Experience in technical support or a similar role.
• Solid understanding of computer systems and software.
• Excellent verbal and written communication abilities.
• Analytical mindset with strong problem‑solving capabilities.

Required skills

• CRM

What we offer

• Career development opportunities within an innovative company.
• Inclusive, diverse team culture.
• Competitive salary and comprehensive health benefits.
• Flexible working hours to support work‑life balance.