Vendor Manager - RDT Vendor Management (Madrid)

About the role

Roche is looking for a Global Technology Vendor Management Expert (Software, SaaS and Cloud) in Madrid. You will maximise the value delivered by strategic technology vendors while protecting the company from commercial, contractual, financial, operational and compliance-related value leakage. You act as a trusted advisor and subject-matter expert for complex vendor relationships, working across Technology, Procurement, Legal, Finance, SAM, Security and Architecture.

Key responsibilities

• Lead strategic vendor and contract governance for complex global Software, SaaS and Cloud relationships, setting accountabilities, performance frameworks and escalation mechanisms.
• Provide vendor management input across the contract lifecycle, including major agreements, renewals, transformations and commercial decisions.
• Review and challenge pricing/licensing, scope, deliverables, SLAs/KPIs, liability/remedies, change control, dependencies, termination, transition and exit.
• Lead negotiations, contractual escalations and remediation, and identify cost exposure, optimisation opportunities and vendor lock-in.
• Build and challenge business cases and TCO, linking commitments, consumption, spend and performance to outcomes.
• Identify and manage commercial, contractual, operational, financial, technology and compliance risks, and escalate where needed.
• Translate complex vendor matters into clear recommendations for senior decision-makers and mentor Vendor Managers.

Required profile

• Significant experience managing complex, strategic global Technology/IT vendors, especially in Software, SaaS and/or Cloud.
• Advanced-to-expert contract management and negotiation, including renewals, escalations and remediation.
• Strong financial and commercial acumen, including business cases, TCO and value-leakage identification.
• Demonstrated ability to lead vendor governance and manage risks across global, cross-functional and virtual teams.
• Bachelor's degree or equivalent professional experience; advanced qualifications are beneficial.

Required skills

• Applied Software, SaaS and Cloud expertise sufficient to challenge vendor proposals.
• Understanding of technology contracts, pricing/licensing, SLAs/KPIs, change control and transition/exit.
• Preferred: enterprise software licensing, SAM, cloud consumption models, hyperscalers, GDPR, ITIL, Agile/SAFe, P2P, budgeting, and mentoring experience.
• Excellent analytical, problem-solving, communication and presentation skills, with English legal and business language; Polish and/or Spanish is an advantage.