Account Manager Intern - Specialties Spain

About the role

Glovo, part of the Delivery Hero Group, is looking for an energetic and highly motivated Specialties Intern to support the growth of its Q-Commerce ES Specialties vertical. You will own a portfolio of local Specialties partners (bakeries, wine shops, butcheries, organic stores and more) and help them grow by improving their operational performance, catalog quality and customer experience.

Key responsibilities

• Manage your own portfolio of Specialties partners and act as their main point of contact.
• Monitor partners' key performance metrics and identify opportunities to improve growth and operational excellence.
• Optimize partners' catalogs, assortment and in-app content to maximize customer experience and conversion.
• Work closely with partners to improve operational KPIs such as availability, preparation times and overall quality.
• Analyze business data and turn insights into recommendations and action plans.
• Keep internal tools and reporting up to date while tracking the progress of your portfolio.

Required profile

• Bachelor's degree in Business Administration, Economics, Marketing or a related field (or final-year student).
• Availability for a 6-month full-time internship.
• Fluent Spanish and advanced English.
• Proactive, organized and detail-oriented, able to handle several priorities and solve problems autonomously.

Required skills

• Strong analytical skills and a data-driven mindset.
• Excellent communication and relationship-building skills.
• Advanced knowledge of Google Sheets / Microsoft Excel.

What we offer

• Private health insurance.
• Monthly Glovo credit.
• Coverflex with discounts on transport, food and kindergarten expenses.
• Discounted gym memberships.
• Extra time off, two days of work from home per week and up to three weeks of remote work per year.
• Online therapy and wellbeing benefits.