Account Manager - Madrid

About the role

Glovo, part of the Delivery Hero Group, is looking for an Account Manager for its Regions team in Madrid. You will be the main contact for top-tier restaurant partners, helping them grow and win with the platform, and will take responsibility for several cities in your area.

Key responsibilities

• Build strong relationships with partners through proactive communication, partner meetings and business reviews
• Evaluate, follow up and report on the portfolio and KPIs, and act to reach goals and company OKRs
• Grow partners through promo negotiations, marketing activations and menu performance (selling items, AOV, conversion rate, cross-selling and upselling)
• Improve Glovo visibility with partners using marketing kits and merchandising
• Renegotiate commissions and sell assets to improve revenue
• Follow up on churned and inactive partners and improve partners' operational efficiency

Required profile

• At least 2 years of experience in high-performance, fast-paced environments such as startups, investment banking, top consulting firms or top tech companies
• Bachelor's degree in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus
• Native Spanish and English
• Strong commercial skills, good communication and project management abilities, and a data-driven approach

Required skills

• Computer literacy
• Good knowledge of Google Docs, MS Office and Excel

What we offer

• An equity plan
• Private health insurance
• Monthly Glovo credit and discounts on transport, food and kindergarten
• Discounted gym memberships
• Extra time off, two days of work from home per week and up to three weeks working from anywhere a year
• Enhanced parental leave and an office-based nursery
• Online therapy and wellbeing benefits