Account Manager SMB - Benelux & Nordics
perk · Barcelona
Job description
About the role
We are looking for a customer‑oriented, result‑driven Account Manager to join Perk’s Benelux team. In this role you will manage a portfolio of small and medium‑sized business customers, ensuring high satisfaction while driving growth and margin within existing accounts.
Key responsibilities
- Own a portfolio of SMB customers across Benelux and Nordics, building strong relationships with key decision makers.
- Understand customers’ business needs and help them maximise their use of Perk’s travel‑and‑spend platform.
- Identify and develop growth opportunities through up‑selling and cross‑selling of Perk products.
- Provide regular business reviews, reports and presentations using data analytics.
- Act as the main liaison between customers and internal Perk teams to ensure smooth product integrations.
- Prioritise activities to maximise impact on high‑value accounts.
Required profile
- Dutch native speaker with fluent English (C1) and experience in the Benelux market.
- Proven account‑management or customer‑success experience, preferably in SaaS or travel‑tech.
- Excellent presentation and communication abilities, with strong relationship‑building skills.
- Results‑oriented mindset while keeping customer satisfaction as a top priority.
- Strong analytical skills to translate data into actionable insights for customers.
What we offer
- Competitive salary and equity ownership.
- Generous vacation allowance, public holidays, and 17 weeks paid parental leave.
- Private healthcare or gym allowance, life insurance, and wellbeing support through Spring Health.
- Flexible compensation plan, 20 “Work from Anywhere” days, and a four‑week paid sabbatical after five years.
- Relocation assistance, language lessons, and regular company events including an annual summer party.
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Published 1 week ago
Expires 1 month from now
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perk
Barcelona
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