Business Analyst - Global IT

About the role

SGS, a global testing, inspection and certification company, is hiring a Business Analyst for its Global IT team in Madrid. The BA links business stakeholders with technical teams, turning business needs into functional solutions across ERP, EPM, reporting and transformation projects such as Oracle EBS, cloud transformation and Power BI. The team is expanding and needs more analysts to support delivery priorities.

Key responsibilities

• Gather, analyse and validate business requirements from a variety of stakeholders.
• Facilitate workshops and discussions to identify solutions and improvements.
• Create functional specifications, user stories, workflows and acceptance criteria.
• Act as the bridge between technical teams and business users throughout project delivery.
• Support testing activities and ensure solutions meet business needs.
• Build strong relationships with stakeholders and communicate clearly with technical and non-technical audiences.

Required profile

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities, with an inquisitive, proactive mindset.
• Self-driven, eager to learn and develop new skills.
• Confident working with both business and technical stakeholders.
• Ownership of requirements across the end-to-end project lifecycle.
• ERP, SAP, Oracle, EPM or finance process experience is beneficial but not required.

What we offer

• A global, stable multinational environment with colleagues from many continents.
• Learning and development support from experienced Business Analysts, Solution Engineers and subject matter experts.
• Exposure to Oracle technologies, cloud solutions, ERP modernization and AI-related projects, with internal training and certification paths.
• Significant flexibility: new joiners spend their first few months on site, then can work remotely; experienced candidates may have more flexibility from the start.