Contract Management Specialist - Shockwave

About the role

Johnson & Johnson is recruiting a Contract Management Specialist for Shockwave Medical Inc., located in Italy or Spain (other European locations may also be considered). The role sits in Sales Enablement, Contract Administration and Management, and ensures that customer and GPO agreements are accurately administered and maintained across commercial systems, with pricing integrity, contractual compliance and audit-ready data. It works closely with Sales, Finance, Legal and IT.

Key responsibilities

• Support new product rollouts and strategic initiatives by setting up systems, creating cross-functional processes and requesting automation.
• Oversee pricing integrity in connection with customer contracts and support sales with contracting or quote requests.
• Ensure contract data captured in Salesforce is adequate and reportable, run reports on contract terms and compliance clauses, and maintain consignment inventory values.
• Run monthly and quarterly audits for Finance and Legal and for customer GPOs, and analyse GPO administration fees to ensure accurate payments.
• Maintain membership alignment in Salesforce, keep monthly membership lists current, and recommend software enhancements with IT, including user acceptance testing and training.
• Create, monitor and manage commercial, contract and sales reports and dashboards in Excel, Salesforce, Oracle and PowerBI.
• Work with Legal on amendments, new contracts and terminations, and interpret contracts and flag compliance or legal risks.
• Manage projects within the commercial operations team and partner with sales, finance and other functions.

Required profile

• Bachelor's degree in a business or technical field, or MBA, or 8+ years of directly related experience.
• 4+ years in Sales Operations, Finance or another analytical function producing data reports and analytics.
• Fluent English; an additional EU language is a plus.
• Experience in medical devices or life sciences is a plus.
• Self-directed, highly organised, able to handle multiple priorities and ambiguity with minimal supervision.

Required skills

• Contract administration and contract support.
• Salesforce and/or Oracle experience.
• Ability to analyse and explain contracts simply, and to partner with stakeholders.

What we offer

• Base pay range of EUR 43,600 to EUR 70,150.
• Annual bonus and/or sales commissions depending on pay grade and location.
• Vacation days, parental leave of at least 12 weeks, bereavement, caregiver and volunteer leave, well-being reimbursement and health programmes.
• Service anniversary and recognition awards, and insurance plans for eligible employees and dependents.