Customer Service Specialist – French Market (Barcelona)

CooperSurgical · Barcelone

Indefinido 🇬🇧 English

Job description

About the role

CooperSurgical is seeking a Customer Service Specialist to join its Barcelona office and support the French market. As part of the local Customer Experience team, you will contribute to a busy, collaborative environment focused on delivering high‑quality service to patients and healthcare providers.

Key responsibilities

Provide timely and accurate assistance to French‑speaking customers.
Handle inquiries, resolve issues, and ensure a positive experience throughout the customer journey.
Collaborate with the wider EMEA Customer Experience team to share best practices and improve processes.
Maintain documentation of interactions and follow‑up actions.

Required profile

Permanent position based in Barcelona.
Strong commitment to teamwork and a fun, supportive work environment.

Required skills

What we offer

Competitive total compensation package.
Medical coverage and retirement plan.
Parental leave and fertility benefits.
Paid time off for vacation, personal days, sick leave and holidays.
Additional perks and benefits as detailed on the company website.

Questions fréquentes

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Le contrat proposé est un Indefinido basé à Barcelone.

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Published 4 months ago

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CooperSurgical

Barcelone

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