E-commerce Shop Operations Specialist (Finnish)

About the role

zooplus, a pet e-commerce company with over 25 years of experience, is looking for a detail-oriented, proactive Shop Operations Specialist with fluent Finnish to support the growth of its Finnish shop. The role keeps product assortments accurate, up-to-date and available, focusing on product listings, product changes, promotions and high-quality shop content, working closely with colleagues across Europe.

Key responsibilities

• Manage product listings and product changes in the Finnish shop
• Ensure products are correctly categorized, activated and visible to customers
• Maintain high-quality product content
• Create and manage promotions
• Perform quality checks and proactively fix content issues
• Support translations and adapt website content for the Finnish market when needed
• Collaborate with the Content Team, Vendor Managers, Category Management and Campaigns Team
• Contribute to continuous improvement of shop processes and content quality
• Help reduce backlog and ensure timely execution of operational tasks

Required profile

• Fluent Finnish (C2 level) and communicative English
• Strong attention to detail and good organisational skills
• Hands-on, execution-focused mindset, able to work independently and prioritise
• Interest in e-commerce and online customer experience

Required skills

• Experience with CMS tools, PIM systems, Jira or similar is a plus
• Experience in content management, product data management or e-commerce operations is an advantage

What we offer

• Hybrid working: 60% in the office, 40% at home, with the option to work 20 days abroad in approved countries
• Development opportunities, training and support, wellbeing offers and subsidised transport or bike leasing
• 20% discount across all products