Engagement Manager – French Speaking

About the role

Guidewire is seeking a French‑speaking Engagement Manager to guide insurance customers through their digital transformation journeys. You will act as the primary partner for clients, ensuring they maximize the value of Guidewire’s solutions, adopt best practices, and achieve long‑term success.

Key responsibilities

• Serve as the main point of contact for customers using Guidewire products, supporting implementation alignment with business objectives.
• Monitor project progress, flag risks early, and help customers navigate key delivery milestones.
• Build trusted relationships with stakeholders across claims, policy, billing, underwriting, and operations.
• Co‑develop roadmaps with customer leadership that align Guidewire capabilities with long‑term business goals.
• Collaborate with internal Product, Sales, Cloud Operations, and Support teams to ensure coordinated execution and convey customer feedback for product improvements.
• Promote Guidewire resources such as training, community forums, documentation, and expert support.
• Focus on the Southern Europe & Benelux markets, leveraging deep insurance knowledge of at least one regional market.

Required profile

• Proven experience in customer‑facing roles within software delivery, consulting, or transformation projects.
• Background in property & casualty (P&C) insurance, with familiarity in claims, underwriting, policy, or billing processes.
• Fluent written and spoken French; additional languages are a plus.
• Strong understanding of insurance market systems, conventions, and the broader solution ecosystem in Southern Europe or Benelux.

Required skills

What we offer

• Opportunity to work remotely across multiple European locations.
• Engagement with leading insurance technology and high‑impact transformation projects.
• Collaboration with cross‑functional teams and exposure to senior customer stakeholders.