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Front Office Receptionist (Fixed‑term)

Sir Hotels · Barcelone

Mid 🇬🇧 English

Job description

About the role

We are looking for a Front Office Receptionist to join Hotel Sir Victor in Barcelona. As the first point of contact for guests, you will ensure a smooth and memorable stay by delivering attentive service and handling all aspects of the guest experience.

Key responsibilities

  • Perform check‑in and check‑out procedures efficiently.
  • Provide timely, accurate customer service and address guest complaints or special requests.
  • Coordinate communication between guests and internal departments (housekeeping, maintenance, restaurant).
  • Inform guests about hotel services, breakfast, dining options, and promote amenities.
  • Follow up on guest concerns to guarantee resolution and satisfaction.

Required profile

  • Minimum 2 years of experience in a similar hospitality role.
  • Fluent English communication skills.
  • Proactive, dynamic attitude with strong organizational and multitasking abilities.
  • Ability to thrive in a fast‑paced environment and work well within a team.

Required skills

    What we offer

    • Immediate start with a full‑time fixed‑term contract (June – October).
    • Opportunity to work for a fast‑growing, international hospitality group.
    • Generous discounts at our hotels and restaurants across Europe.
    • A day off to celebrate your birthday.
    • Supportive team and a leading hotel brand.

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    Published 3 months ago

    25 views · 0 interested

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    Sir Hotels

    Barcelone