Housekeeping Coordinator (Season 2027)

About the role

The Housekeeping Coordinator manages calls into the housekeeping department and makes sure guest requests are passed to the right person so they can be followed through, keeping the department running efficiently. The position is seasonal, full-time (40 hours per week) with consecutive and rotating shifts including early mornings, days, evenings and weekends.

Key responsibilities

• Open the department in the morning shift and print all required reports.
• Create daily work assignments for Room Attendants and Turndown Attendants in the designated computer systems and issue them to Lobby Attendants, Housemen and Supervisors.
• Highlight special room setups, guest requests, group movements and events on the assignments.
• Monitor guest service requests from Housekeeping, Laundry & Valet and Engineering and follow up on them in a timely way.
• Update the PowerPoint briefing slideshows for the morning and evening housekeeping briefings.
• Track stayover and arrival rooms and adjust assignments so rooms are cleaned and inspected by 3pm.
• Monitor staffing for the next day and inform management of any over- or understaffing against labour standards.
• Conduct weekly inventories of housekeeping supplies with Floor Supervisors and submit purchase orders to maintain par levels.
• Maintain staff productivity tracking sheets and keep the housekeeping office and storage rooms clean.

Required profile

• 2 years of work experience.
• Degree at professional or technician level.
• Authorization to work in Spain.
• Spanish and English at a high level.
• Previous housekeeping or hotel administrative support experience is preferred.

Required skills

• Proficiency in Microsoft Office Suite; familiarity with hotel software such as Opera and HotSOS is an advantage.
• Strong organization, time management and attention to detail.
• Good communication and teamwork, and a proactive problem-solving approach.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• Free dry cleaning for uniforms, meals and discounts at hotel restaurants and local services.
• Possibility of accommodation and transport to work at a reduced cost.
• 24/7 access to confidential mental health support.